Patient Reviews

Avenue L Family Dental Reviews

9323 Ave. L, Brooklyn, NY 11236

4.1 / 5

based upon 375 reviews.

Posted On: 09/08/2023 I had a bad experience from day one, but continue going back for more. I paid $10,000 for two implants and I knew something was fishy because of the urgency to get me to take out the payment plan. The very first day of my appt Dr. Sasson filed my tooth which had nothing to do with the implant procedure and cause exposure of my gum. The implants were not straight and affected my bite and speech, he make up excuses for me why this is happening. Both implants were resting on the nerves of my gum very painful, Dr. Sasson used his SAW and CUT RIGHT ACROSS THE TOP OF THE IMPLANTS under my lips AND INTO MY GUM it bled and I screamed, he often said I am too sensitive to pains. The pain and bleeding continue for over two weeks and at my follow up Dr.Sasson was shocked that he cut into my gum instead of the implants that was resting on the gum. I feel I am the first and only patient who have had implants at his Avenue L office. I left worse then when I went to see him and I would never be seen there again.
Lucia Hall. Misty H

Google Review

Posted On: 08/01/2023 This is the absolute worst dental office you can go too. They do a horrible job at cleaning your teeth, and most times the dentist isn’t there and they won’t exam you. They gave me an appointment and the office was closed. The next visit, the hygienist was at another location. I’m done!!! Mr. R

Google Review

Posted On: 06/14/2023 I get my all of my dentistry work done here and Dr. Sasson is great and very nice and easy going and Chasity, at the front desk is so kind and easy to talk to! I do recommend to become a patient here to get your dental work done! Rosey-Rose

Google Review

Posted On: 06/05/2023 Cece M

Google Review

Posted On: 06/05/2023 i got my braces a year ago and my teeth are becoming straighter and they make sure im not harmed during the process Samaya

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Posted On: 06/03/2023 Alexa and Julio got me in and out. Alexa is great recommended the office to anyone seeking comfortable treatment Blossom D

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Posted On: 06/03/2023 Justin B

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Posted On: 06/03/2023 Great friendly fast service Jaida W

Google Review

Posted On: 04/28/2023 Poor service! They do not do root canals at the Rockaway Parkway office. We wasted a whole day, only to be given a prescription and referred to an Endodontist.
When I called the main office to express my dissatisfaction, they hung up on me TWICE! NEVER AGAIN!!!!! Keith A

Google Review

Posted On: 04/28/2023 MoochyMooch

Google Review

Posted On: 04/21/2023 This Dental office is the best I have ever been too. Doctor sasson is the best !! Very patient, knowledgeable and also very friendly, and the staff there is also very pleasant. The office is also very neat . Cutie G

Google Review

Posted On: 04/04/2023 I like this Family Dentistry they are so nice and friendly I would definitely recommend to anybody that live in Brooklyn Angela S

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Posted On: 04/04/2023 Great experience Karla A

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Posted On: 04/04/2023 My experience is always excellent. The staff and doctors are friendly, helpful, caring and professional. Thanks to all Patricia S

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Posted On: 04/03/2023 Khay T

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Posted On: 04/03/2023 Teresa W

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Posted On: 03/14/2023 These people are the best love there customer service!! Dave B

Google Review

Posted On: 03/11/2023 The girls at the front desk are nice; but they are the worst dentist office they don’t completely clean the teeth. They do half a job they don’t take time to clean your teeth. Most of the time I had to go to a different dentist and pay extra money out of my pockets to finish cleaning my teeth. Also, they want to charge me $500 to remove a stains. My new dentist didn’t charge me no extra money to remove the stain. I wouldn’t refer anyone to go there. Fab F

Google Review

Posted On: 03/06/2023 Horrible. Been sitting in the waiting room for 2 hours. They are a waste of time. Do not come here anywhere else is better then this place Lyria C

Google Review

Posted On: 02/21/2023 Amazing Dentist office. No other compares. Friendly service from everyone, professional, easy appointments and availability. They are always looking out for their patients in more ways than one. Thank you from me and my whole family. Cynthia O

Google Review

Posted On: 02/21/2023 I would recommend this clinic to others for several reasons: first and foremost the staff is professional and knowledgeable in all areas of Dentistry, the atmosphere is very welcoming and supportive, and each dentist and assistant treat you with upmost respect and care. You leave this establishment feeling much better than you can imagine. Carmella Maloney C

Google Review

Posted On: 02/20/2023 Before making an appointment I reached out to this dental office to confirm that they were in network with my insurance and was told yes. Went for my teeth cleaning appointment and it was very fast (less time than other teeth cleanings I’ve had and the dentist did not step in to speak with me about me teeth. I notified the dental office about my experience. Received a bill from insurance stating it’s out of network and I now have to pay out of pocket. Will not be returning to this business. Very misleading. Kae A

Google Review

Posted On: 02/11/2023 Horrible.if I could rate them no stars would be appropriate . They are given a F rating by the Better Business Bureau not accredited Business.They are scammers. They lie and coerce people into taking out loans for procedures they say my insurance doesn’t cover which was totally untrue. I had to file complaint on them which I went back and forth with them almost six months. My insurance sent refund check to NY Family Dentistry not entitled to. Again I had to fight back and forth with their payroll and customer service to get my money. The worse Dental office and experience I had to deal with. They need to closed down all their pop Offices . Wherever they located. Please don’t patronize their Businesses. Just walk on by fast!! Very unprofessional Avalin F

Google Review

Posted On: 02/01/2023 Tai and Mari at the reception desk were so kind yet professional from the time I arrived until I completed check out. The lobby is very clean and space with soothing music playing softly. Dr. Sasson is an awesome gentle doctor with a staff that are very knowledgeable and polite under all circumstances. I recommend this office for those who have a fear of dentist, they will change your outlook and your smile forever!!! Deborah

Google Review

Posted On: 02/01/2023 My doctor Dr.Sandy is so great as well as all the doctors but I love her. I love coming to this office! Marie D

Google Review

Posted On: 01/25/2023 I love my dentist Dr.Sasson! The staff is super friendly and I enjoy my visits Claudelyne Boursiquot J

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Posted On: 01/23/2023 Amazing and fast very satisfied! Lauraline C

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Posted On: 01/19/2023 Joshua D

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Posted On: 01/18/2023 My experience here is always great, but this time is was EVEN GREATRRRRRRRR!!! Sophia H

Google Review

Posted On: 01/18/2023 My Dentist Dr. Keh is WONDERFUL! She is very Caring and Gentle. She is also Very Professional and Knowledgeable about her work!!!! So glad New York Family Dentistry has her! Franciana W

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